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Zemandi writing a business

DianaPrice 2 Comments carenetnursing jobswah nursing jobswah telephone jobswork at home jobs Carenet is a San Antonio-based company that has created an in-house and virtual call center contracting with insurance companies to handle their nurseline calls.

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They employ nurses to field the calls, and they can work at home after completing their training on site in San Antonio. As this is a position for registered nurses, they pay is much higher than most work-at-home jobs, although slightly less than working in a clinical setting in most cases.

I believe it was two weeks for training my memory is faltering a bit of classroom lecture and hands-on in the call center on site. Yes, some locals choose to work in the office.

zemandi writing a business

Once you successfully complete training, you go home and work from a home office unless you are local. If you are local, they require you to come into the office till your QA scores qualify you to work at home.

Unfortunately, I was stuck in San Antonio and became a local, and was not happy about the delays in being able to work from home, as my orientation classmates were able to simply by virtue of geography.

There are some specific requirements for working from home in addition to your QA scores. You must have high speed, wired internet in a quiet environment.

Your office must have a lockable door due to federal healthcare privacy regulations, even if you live alone.

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I like the software that offered scripting as each insurance company or nurseline client had different requirements. One time while I was waiting for the question screen to load I asked a couple of questions I knew would come up for their area of complaints pain, respiratory, etc just to keep things conversational and not have that awkward silence.

Also beware taking too much time to finish up documentation after the call ends. I think it was two minutes max between calls they allowed, as we controlled our incoming calls.

And let me tell you, those shift supervisors watch your time between calls like a hawk. And god forbid you have to take any kind of diuretic medications.

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PROS Excellent pay, as it is an RN position and pay is only slightly lower than typical clinical nurse positions the difference is WELL worth it Full benefits Great software and scripting to prompt you through calls even in areas of nursing you are less familiar with CONS Must train on site in San Antonio Prolonged sitting with scheduled breaks Strict call and time quotas and QA Must not deviate from order of triage questions or low QA score Some extremely difficult callers, and the occasional pervy calls Set schedule with little flexibility Must have separate, lockable home office to meet federal privacy regulations for healthcare information Must obtain and maintain nursing licenses in many states Customer service positions also available, but are not WAH Share this:Jul 16,  · Zemandi warning.

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Carenet is a San Antonio-based company that has created an in-house and virtual call center contracting with insurance companies to handle their nurseline calls. They employ nurses to field the calls, and they can work at home after completing their training on site in San Antonio.

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